Entries by Dynamic Results

Mastering Empathy in 3 Easy Steps: Building Better Relationships and Business Results through Managing Conflict

Let’s see if we can sharpen your empathy skills in 4 minutes or less. Empathy, simply put, is expressing your understanding of how another person feels, leaving them feeling understood and heard. This is easy to do when you share their concern or care about their issue. It’s not so easy when you don’t care. […]

Managing Your Emotions

In our Amazon Top-10 Business book, Step Up–Lead in Six Moments That Matter, we have a chapter called Get Angry, Not Stupid and we also have a previous blog with the same name. The idea is that it’s okay to feel and express feelings like anger or frustration, even at work, as long as you […]