reversing the polarity of communcation

Reversing the Polarity of Communications

We believe that you drive results through accountability by investing in the right people, at the right times.

Who are the 5 to 7 most important people in your life?

Who are the people who have the most impact on you?

Who are the 5 to 7 people that you rely on most?

We have been presenting research to our clients globally that proves we are busier now than we ever have been in history. You are probably feeling that now. When we feel this way, we are often looking for ways to be more efficient and do things faster in an effort to “get it all done”.

At Dynamic Results, we think you cannot get it all done and that you have to learn to prioritize differently, choosing those things that are truly most important.

We think you have to focus on relationships. We find that they can be the first things to get put on the back-burner when we are very busy. And, it is something we cannot afford to do, particularly with the people who are most important to us.

Everyone wants more accountability in their workplace, and not everyone invests in the right relationships in order to make accountability real.

Here is what we mean.

With our relationships, we try to communicate primarily through email. We know it is a very fast way to communicate, but, is it the BEST way to communicate? We think it might not be.

When we get busy, we chose email or text as the fastest way to communicate, and if we have to we pick up the phone. If we REALLY have to we might video conference to speak with someone so we can get some sense of inflection and body language, and as a last resort we will actually carve out time to see them in person.

We think you should reverse the polarity of these communications.

Go and see the people who are most important to you first.

Then communicate with them by video conference so you can still see each other face to face.

If you can’t do that, pick up the phone and speak to them.

And, as a last resort, contact them via email or text.

We think you cannot easily build relationships with email and text, but you can easily damage them. We think that when you communicate via email and text that your message is received by the person receiving it through the filter of how they are feeling when they receive it and NOT by how you were feeling when you sent it. So, you take a big risk by doing that.

In our book, “Winning With Accountability, the Secret Language of High Performing Organizations”, we offer frameworks for building accountability in the workplace.

Take a few moments and write down the names of the 5 to 7 people who are most important to you and begin to reverse the polarity of your communications with those people.

  • See them in person
  • Video Conference
  • Phone
  • Email/Text

If you want to learn more about our methods, read our book “Winning with Accountability“, and always visit our website and Facebook page for additional videosand ideas. You can use our videos as easy reminders of our best practices or to kick off a meeting with your team.

In celebration of our tenth year and with the global success of our best-selling book “Winning With Accountability, The Secret Language of High Performing Organizations” (now in its sixth printing) we are offering you some of our best insights and practices to create an Accountability Culture in your workplace.


As always, we appreciate your attention and look forward to our next interaction with you.

As always, we welcome your comments. Join us on facebook to share your experiences or email us at moreinfo@dynamicresults.com.

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