Let’s see if we can sharpen your empathy skills in 4 minutes or less. Empathy, simply put, is expressing your understanding of how another person feels, leaving them feeling understood and heard. This is easy to do when you share their concern or care about their...
The people you RELY on most, may not be the people you LIKE the most. Let’s look at how to create a framework for separating, measuring, and responding to this paradigm with a plan of action. This coaching exercise is inspired by Dr. Colm Foster (my co-author of STEP...