Change your mind and the best will follow you; 3 steps to demonstrate agile thinking, in a way that makes people want to follow.
If you are in a leadership role, you have a problem. Your people want you to communicate consistently and you are also expected to be agile in your decision making to keep up with the ever-increasing speed of business. This creates a paradox. On one hand, your people want you to be consistent and always do what you said you would do in the past. The company requires you to change what you think and say, based on the current needs. You and your people, and the company want the best possible outcomes in the future.
When you are agile in your thinking, perhaps based on new information, it is likely that some of your people will say things like “that isn’t what you said two weeks ago” or “I thought you said we were going the other way”. This can cost you credibility if you don’t manage it correctly; here is how to do that.
The top incentive plan consultants say that when you roll out a plan, you must set (and maintain) the expectation that the plan will change. They clearly state that, and include, “as we learn and/or market conditions change, if we feel that the plan has become unfair to employees and/or the company, we will change it. Expect changes 1-2 times per year”.
I think this is good advice.
Leaders are asked to provide reliability and consistency in what they say. This is great from a values perspective and may also be great for making the decisions that will best serve the organizations current needs. Like in our blog entitled, “3 Steps to Making Things Right After You’ve Made a Bad Decision”, we suggest that making the right decision isn’t always easy.
Please consider the following steps to follow when you are making and announcing decisions.
In short, be consistent in what you say when it comes to your values. Change what you say when market conditions and/or your thinking changes around decisions. The agile leader knows that changing their mind is part of staying current and your best people know that.