Step Up: Lead in Six Moments that Matter
An Amazon Top 10 Business Book on Leadership & Emotional Intelligence
Boost your personal impact and make a real difference by learning how to build Emotional Safety® with emotional intelligence and leadership.
No matter what your title or place on the organization chart, you have the potential to be a leader—or more precisely, the potential to exercise leadership in the moments that matter most. Leadership is not a job title or position, but rather an action. In certain moments and situations, anyone can rise to the occasion to act as a leader—gaining respect, confidence, and ultimately greater success in the organization.
But how can you recognize these moments where leadership is required, and then know what to do?
Step Up: Lead in Six Moments That Matter explains six critical “leadership moments”—everyday instances when you have a choice to shine or let an opportunity pass you by.
Based on our research and extensive client work, we identify six regularly occurring moments and help you understand how to act wisely and decisively when those moments arise, showing how to:
- Get angry, not stupid
- Avoid terminal politeness
- Decide already
- Act when you are the problem
- Leverage pessimism
- Reverse momentum
Step Up: Lead in Six Moments That Matter is a guide to exercising leadership when it matters most, boosting your personal impact and effectiveness, and making a real difference while creating a culture of Emotional Safety®.