by Henry Evans-Managing Partner
Our team at Dynamic Results wishes you a very happy new year. Last year we delivered our Accountability Method to organizations, business schools, and government agencies in many parts of the world.
We’re starting this year by giving you a quick video reminder with some ideas around how you can be a model of accountability in your organization. Watch the video and then learn more by visiting our book page.
Here’s a transcription of the video above:
See the reason you got these negative feelings and connotations around the whole word accountability is that we’ve all been raised to think of accountability as a punitive process. After a relationship or project has failed, we go see who we can blame and that’s what accountability is. We want to change that. It’s actually our mission as a company to change that. That that’s how it is learned and that’s how it’s conducted but it’s not the place it has in organizations.
So when you learn English or whatever your first language was, it took you five to seven years to learn that language. It took five to seven years for your mind to form these neuron paths that help connect the meaning and structure of sentences and words so you can use them to communicate with other people.
I’m going to take that five to seven year process and explain it in about thirty seconds. And I’m going to feed you the language of accountability in about thirty minutes.
Ambiguity is a predictor of future failure. Now, I’m not talking about a creative process. If you’re doing brainstorming, you want to be as ambiguous and as open ended as you can be, we do that with our clients at the beginning of a strategic planning process, but when you’re turning that plan into actions, we need clarity, clarity that a third person could understand.
Have you ever caught yourself saying, “I laid this out perfectly clearly, but these idiots didn’t get it.” Have you ever let that narrative run inside your head? It ain’t them, it’s you. Once you accept that leadership role, you got the job of being clear. That’s your job. I tell you what accountable commitments should feel like. They should make you nervous. When you’re communicating this to a second person, you should nervous like “Oh man, I really have to do this now.”
That same feeling you used to get when you weren’t an officer and your boss came and said, “You gotta do this.” And you got the feeling of “Oh man, I’m on the hook.”
My clients who tend to outperform their competitors are very good at self-generating that feeling. Now I’m not talking about getting angst and getting a heart attack. I’m not talking about being miserable. I’m talking about having a good healthy nervousness around the commitment that you’re making. It’s a way to measure if it’s real or not. It’s real, it’s here (points to his stomach). It’s not here (points to his head). And the organizations that tend to outperform the competition have a good fire burning here, in the belly. They can feel that.
Enjoy, and as always visit the Dynamic Results book page to see how people like New York Times Best Selling Author, Marshall Goldsmith, have responded to these insights..
Stay close to us as this year as we will be rolling out new ways for you to access the method that is helping our clients outperform their competition.
For now, know that we have developed a simple method to help any individual build Accountability in to their culture in an emotionally intelligent way.
Our best to you in this new year.